The second-hand marketplace Members Express Displeasure Regarding Sizing Updates
Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
This online marketplace has updated its measurement guidelines for women's and children's clothes failing to inform every member regarding the update.
Digital Channels Backlash
Countless users and merchants are posting online saying Vinted listings now show a modified sizing category versus the original listing due to the recalibration.
The platform stated the new system was more in line with similar services.
The platform has recommended to examine their items and adjust the sizing manually where appropriate, resulting in member annoyance.
Sizing System Changes
Earlier, the measurements included one number and one letter, like S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
With some products, the measurements have been reclassified - like an L measurement was formerly size 12 but now shows as UK 16-18.
Member Stories
One content creator, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
A different member, based in Glasgow, said garments she listed with size 14 tags were showing in the marketplace as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she stated.
Required Changes
Another shopper, from Derby, explained she became annoyed due to the update requiring manual adjustment the sizes on "every single listing".
"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount for me since losing part of my income," she explained.
Platform Context
The service features exceeding 100 million members, comprising 18 million UK members.
It has become a favored option versus similar marketplaces including eBay and Depop.
This isn't the first time when a surprising modification to the app has proved unpopular: last year, the platform withdrew an update to its shipping options after backlash from users.
